0:00concerned man with text
A medium close-up shot features an older African American man, positioned centrally and facing the camera directly. Initially, he presents a concerned expression with a slight downward gaze, conveying a sense of worry or uncertainty. The background is softly blurred, suggesting an indoor retail or pharmacy environment, with warm, diffused overhead lighting that creates subtle highlights on his silver-gray hair and the collar of his jacket. The dominant color palette includes warm beige, rich purples, and dark blues from his attire, contrasted with the soft, indistinct background. A prominent white rectangular text bubble is overlaid on the lower left side of the frame, containing the dark blue text: "When you're unsure about your medication." The camera remains static throughout this segment.
0:01pharmacist talking with text
This medium close-up shot focuses on a young adult Hispanic woman, who appears to be a pharmacist, engaged in conversation. She is positioned slightly to the right of the frame, with her head and shoulders prominently featured. Her long, voluminous, dark brown curly hair cascades over her shoulders. She is professionally dressed in a crisp white lab coat worn over a dark purple button-up shirt. A white ID badge, clearly displaying 'Heidy,' 'Pharmacy Manager,' and the 'CVS Pharmacy' logo, is visible on her left lapel. Her hands are in the lower part of the frame, holding a white prescription bottle as if explaining or demonstrating. The background is a brightly lit, blurred indoor pharmacy setting with warm white ambient lighting. The color scheme is professional, featuring whites, purples, and browns. A white rectangular text bubble, offset slightly to the right in the lower left portion of the screen, displays the dark blue text: "You can ask someone who is". The camera remains static.
0:04happy man with logo
A medium close-up shot revisits the older African American man from the initial scene, but now his expression is one of genuine warmth and happiness, as he smiles broadly and looks directly into the camera. He is centered in the frame, occupying the upper two-thirds of the composition. The background remains a softly blurred, brightly lit interior, consistent with a pharmacy environment, maintaining a warm and inviting atmosphere. Overhead lighting illuminates his face, accentuating his joyful expression. He is dressed in the same beige jacket over the purple and blue plaid shirt. The color palette mirrors the first scene, featuring warm browns, purples, and blues, against a bright, slightly cooler-toned backdrop. A prominent white rectangular overlay, featuring the red 'CVS Pharmacy' logo and text, is positioned in the center of the screen, partially obscuring his torso. The camera maintains a static position.